Specialized Pharma
Cooler Than Cool
Pharma 1 (CON): For products in active containers requiring a set temp from -20°C to +20°C. When not in flight, container temps are monitored in transit.
Pharma 2 (MEC): For shipments in insulated boxes with dry ice, gel packs or in passive containers, kept between +2°C and 8°C. When not in flight, shipments are stored in advanced cooler facilities.
Standard of Excellence
Delta Cargo is proud to be the first U.S. global passenger carrier to receive CEIV Pharma certification. We understand that the difference in a few degrees can save lives when it comes to delivering temperature-sensitive shipments. That’s why we invest in compliance with the highest standards to safeguard product integrity.
Avoid Extremes
Pharma 3 (CHP): For sensitive products that need to be kept away from extreme temperatures. When not in flight, shipments are kept between +2°C and +25°C.
Pharma 4 (RMT): For commodities that need to be shipped at controlled room temperature or in passive containers. These shipments are kept between +15°C and +25°C. When not in flight, shipments are stored in advanced cooler facilities.
Pharma Desk
From container leasing orders to container temperature readings, our team of experts are here to ensure best in class support for your life-saving shipments. To learn more, contact us at
Contact Us Online
Reach us via
1) help@cargo-delta.com
2) Cargodeltacourier@gmail.com
Hours
Mon – Fri
7:30AM-10:30PM PST
Temperature-controlled transport for vaccines, pharmaceuticals and healthcare.
With priority boarding, quick connection times and four tailored options designed to meet specific temperature requirements, Delta Cargo is your partner in making a difference in communities across the globe.
- Dimensions and weight must not exceed aircraft limitations. Individual aircraft restrictions apply. Shipment routing must only include Specialized Pharma certified stations.
- Documentation
- Air waybills must indicate the Pharma Product Type required in the Handling Information field (i.e. Pharma 1, Pharma 2, Pharma 3, Pharma 4). Only one temperature range/Product type is permitted per Air waybill.
- Air waybills must be typed and provide a 24-hour phone number and contact.
- Air waybills must indicate if Tracking Devices are used before the actual shipment description: manufacturer, model and device ID as per Approved Devices: Delta Cargo Open in New Windowopens in new window. Only approved tracking devices are authorized to be included in shipments on Delta Cargo flights.
- The IATA Time and Temperature Sensitive Label is required for all Specialized Pharma shipments. The temperature range indicated on the label must correspond with the transport temperature range of the Specialized Pharma product code indicated on the air waybill.
- Each piece of the shipment must be clearly labeled with the name and address of the shipper and consignee. Please remove all old labels and markings.
- All applicable government-regulated documentation must be completed and included with the shipment. Shipper is responsible for securing any required documentation from the destination country. Customers are encouraged to contact the consulate and/or embassy for information regarding documentation requirements.
- All international shipments will follow IATA rules for shipping. Shipper is responsible for compliance with these rules.
- All dangerous goods shipments will follow IATA Dangerous Goods regulations. Shipper is responsible for compliance with these rules.
- Additional government regulations may apply and can vary based on location. Please ensure shipments and documents comply with all local regulations.
- Shipper is responsible for packing to withstand a total transit time of at least 48 hours domestically and 72 hours internationally, out of refrigeration.
- Shipments must be packed to ensure safe carriage with ordinary care in handling and to not injure or damage any persons or property.
- Shipments should not be kept in the coolers more than 24 hours unless subject to an extensive customs hold or extenuating circumstances.
- Active and Passive Approved Containers are listed below and are booked via our dedicated Pharma Desk: DeltaCargoPharma@delta.com. Please inquire about other container types that are not listed.
| Active-Approved Containers | Passive-Approved Containers |
|---|---|
| CSafe RKN | Pelican |
| CSafe RAP | Skycell |
| Envirotainer Releye RLP | |
| Envirotainer Releye RAP | |
| Envirotainer RAP e2 | va-Q-tainer |
| Envirotainer RAP t2 | |
| Envirotainer RAP t2 | Pegasus ULD |
Our Team
File A Claim
Claims may be filed by the shipper, consignee, or their authorized agent as listed on our Air Waybill.